Recent Why SERVPRO Posts

Insurance Companies Choose SERVPRO

2/4/2022 (Permalink)

SERVPRO of Oak Park- River Forest has worked with many insurance agents and claim adjusters. We understand your situation. As an agent or adjuster, you have a responsibility to keep claim costs down while providing the best services possible for your clients. We work together to make sure your claim is handled with care. 

Call SERVPRO of Oak Park- River Forest today at 708.483.8636

Our Methods for Restoring your Property

2/4/2022 (Permalink)

Restoring Your Property after Water Damage

Have you recently had water damage in your home or business, and are not sure how to handle it? You are not alone, many people are unsure of the steps they should take after having a water damage event, and how they should go about having their home or business properly restored after the damage occurs.

There are a variety of issues that can cause your home or business to suffer from water damage. These can include a flood, burst pipe, sewage backup and more. These issues can occur without any type of warning and gravely affect your Oak Park- River Forest home or business.

It is stressful and often it is not clear what to do or who to call. When your home or business suffers from water damage, even an extra hour can significantly worsen the damage. It is important to call water damage professionals immediately to handle your issue. SERVPRO of Oak Park-River Forest can help immediately to stop the damage from worsening and restore your property and belongings to make it "Like it never even happened." Our SERVPRO professionals are highly trained and certified water damage restoration technicians, and we can handle all your water damage restoration water extraction needs.

The first step to restoring your home or business after a water damage event is to act quickly. Acting quickly can help immensely in salvaging and restoring your belongings and property, including the drywall and flooring that is in your home. It is important to note how quickly water can permanently damage organic material. Unfortunately, it is only a matter of hours before your property can be left with irreversible water damage. If our certified SERVPRO technicians are called immediately, we can respond quickly and often save and restore water damage and lessen the chance of secondary issues such as mold growth.

If mold does begin to grow in your home or business, you may need to have mold remediation as well.

Your first step to restoring your home or business is to call us at SERVPRO of Oak Park- River Forest so that we can respond to your emergency as quickly as possible. After arriving, our technicians will do a thorough inspection with our moisture readers to determine the extent of and where there is potential for water damage and how far the moisture has traveled. Once assessed, our production team will use heavy duty water extractors (powerful pumps and vacuum units) capable of removing hundreds or thousands of gallons of water to pump out standing water and areas of property saturated with water.          

Next, our technicians use room measurements, temperatures from various locations and relative humidity to determine the appropriate number of air movers and dehumidifiers needed to dry your home or business. Our air movers are strategically placed to evaporate excess moisture from belongings and property while dehumidifiers reduce the moisture content of the air, hastening the drying process. Once dry, we use cleaning techniques to provide sanitizing, deodorization, and disposal to decrease the possibility of microbial growth.

We are trained to identify and deodorize offensive odors when necessary. Our technical expertise and industrial grade air scrubbers and fogging equipment go well beyond simply masking odors and other shortcuts that do not work when your odor problem is serious or persistent.

Depending on the scenario, we may additionally use antimicrobial, antibacterial, or disinfectant treatments to clean your property. We will remove and dispose of damaged materials with guidance from you and your insurance adjuster.

Call us today at SERVPRO of Oak Park-River Forest as we continue to provide support for all your restoration needs. 708.483.8636.

We Answer the Phone, Ready to Help.

2/4/2022 (Permalink)

Here at SERVPRO of ­­­­­Oak Park-River Forest, we are available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone, Ready to Help

We understand when you call, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through. SERVPRO of ­­­­Oak Park- River Forest has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration as the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Here are some of the questions you may be asked:

               Your name and contact information

               Your insurance information (if applicable)

               The street address of the water-damaged home or business

               When did the flooding or water damage occur?

               What caused the water damage (if known)?

               Is there electricity available (on-site)?

We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call us today at SERVPRO of ­­­­­Oak Park- River Forest for more information.

Deep Cleaning Services

2/4/2022 (Permalink)

SERVPRO of Oak Park- River Forest provides a full range of residential deep cleaning services to keep Chicagoland area homes looking their best. These services go way beyond the scope of a traditional cleaning service.

Carpet and Upholstery Cleaning

SERVPRO’s carpet and upholstery cleaning service will not only get out the dirt you see but will also remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Air Duct Cleaning

Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Odor Removal

Your basic cleaning service will not have the expertise to deodorize your home effectively. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.

Sewage and Biohazard Clean Up

Our experts are ready to assist in the cleanup of sewage and other biohazard materials and provide deep cleaning services for your home. Find out more about these services from our franchise professionals.

Call Us Today!

Chicagoland residents can trust the professionals at SERVPRO Oak Park-River Forest to keep your home looking and smelling great!  Call us today at 708.483.8636.

Franchises are independently owned and operated.

SERVPRO Knows How to Handle Mold

1/21/2022 (Permalink)

mold growth on a wall. Call SERVPRO of Oak Park-River Forest at (708) 483-8636 if you suspect mold in your home!

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Oak Park-River Forest to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

What Makes SERVPRO Stand Out?

8/27/2021 (Permalink)

As a restoration company, our aim is to be the trusted resource among clients. We ensure that we follow industry standard protocols. Our staff members go through IICRC (Institute of Inspection, Cleaning and Restoration) training to be best prepared for all the services we offer. They are also certified with OSHA, Lead, and Asbestos awareness. We maintain a large inventory of equipment for residential and commercial work. The extensive list was added to this past week with more equipment being sent to our team. Air movers, dehumidification equipment, air scrubbers, specialty drying equipment including desiccants and generators all help complete the work in a timely manner. Lastly, our team members utilize technology and client documentation to make sure that everything is recorded properly. Our proprietary software that documents and records all the essential information is needed to make sure that these pieces are easily accessible. 


8/27/2021 (Permalink)

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important in a disaster event. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

SERVPRO of Oak Park-River forest specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We can handle any size disaster!

Call us at (708) 483-8636!

Document Restoration

2/1/2021 (Permalink)

Stack of paper documents Call SERVPRO of Oak Park-River Forest for any document restoration needs. 708-483-8636

In the aftermath of disaster, some of your most valued contents—documents, photographs, and books—could be lost forever.  As a leader in the restoration industry, SERVPRO of Oak Park-River Forest knows that timely mitigation is the key to recovering damaged possessions.  With years of experience and state-of-the-art technology, SERVPRO’s restoration professionals will help you recover your paper goods before it is too late.

We offer the following for Document Restoration:

  • Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
  • Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
  • Digital: we use a computerized inventory system for digitizing your documents
  • Flexible capacity - we can accommodate large commercial losses or small residential jobs
  • Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization

What Can SERVPRO of Oak Park-River Forest Do For You?

2/1/2021 (Permalink)

Green SERVPRO van SERVPRO of Oak Park-River Forest offers many services to help make disasters "Like it never even happened."

You have so much invested in your home, choose SERVPRO of Oak Park-River Forest to help you protect your assets.  Here are the services we provide:

*Fire, Smoke and Soot Cleanup - Knowing the types of smoke caused by the fire are important to proper restoration.

*Water Removal and Mitigation - Identifying the category of water is important to the type of drying and cleaning is needed.

*Crime Scene, Biohazard and Vandalism Cleanup - SERVPRO does biohazard cleanups according to OSHA, EPA, state and local health regulations.

*Mold Mitigation and Remediation - We work to control and remove mold while protecting your health.

*Contents Claim Inventory Service - Accurate inventorying keeps costs down and reduces time in job completion.

*Odor Identification and Deodorization - We do everything we can to determine the best way to eliminate odor and find the source.

When you need work done in your home, SERVPRO of Oak Park-River Forest will provide you with the best service.  We are committed to providing fire and water cleanup and restoration services with the best possible care.

Why SERVPRO Is a Better Restoration System

2/1/2021 (Permalink)

SERVPRO logo Call SERVPRO of Oak Park-River Forest at 708-483-8636 with any of your mitigation needs.

SERVPRO understands our responsibility to our customers and their insurance professionals.  SERVPRO of Oak Park-River Forest blends customer service and accountability with proven methods of mitigating damage after water and fire losses.  We do our best to help you customer make it, "Like it never even happened."

Reduce Adjusting Expenses and Improve Prioritization

No need to waste time chasing information on your claim. We identify and prioritize mitigation claims.  We contact the customer and insurance company to get claim approval.  We work with the customer until the insurance claim is closed.

Reduce Claims Loss Expense

Mitigation requires quick action.  The faster our team can arrive on-site to perform water and smoke damage, the better the results.  Within one hour of notice our office will contact the owner.  Within four hours, our team will be on site scoping the loss. An by eight hours, we will have contacted your insurance company for approval to start work.

Exceed Customer Expectations

Customers are naturally distressed why they experience a mitigation loss. Our response time helps reduce this distress.  Our hope is to get the job done quickly and help customers regain control of their lives.

Utilizing Electronics Commerce

SERVPRO created many programs that give our franchise 24-hour access to electronic claim filing.  Digital photographs document the loss and restoration process.  Insurances quickly receive detailed estimates and reports.

Limiting Mold Growth

Controlling moisture is the key to eliminating mold growth.  A prompt response and thorough clean-up and drying prevents the limit of possible mold growth.

IICRC Certifications

SERVPRO of Oak Park-River Forest is an IICRC approved company.  Our technicians take classes in Water Damage Restoration, Carpet Cleaning, Fire and Smoke Damage Restoration and Applied Structural Drying.

SERVPRO offers Professional Carpet Cleaning

2/1/2021 (Permalink)

This has been a year of change, with many people spending more time at home.  Our carpet and upholstery may need a little extra care.

Even the highest-quality carpet and upholstery can show soiling over time.  SERVPRO of Oak Park- River Forest can help to clean and maintain your carpet and upholstery. The SERVPRO System offers several cleaning options to match any type of upholstery or carpet.

We also offer a range of specialized cleaning methods:

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

Preventative Maintenance

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils.  All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet.

IICRC states that 79% of soil in carpet is dry soil.  Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include: 

  • Regular vacuuming
  • Spot removal
  • Pilating the carpet to prevent matting
  • Moving furniture to change traffic patterns
  • Using walk-off mats to limit the amount of soil tracked onto the carpet

Professional Cleaning

Our professional cleaning can address moderate and heavy soil conditions in your carpets.  How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting.  A good rule of thumb would be to professionally clean your carpet every 12 months.  The best advice is to clean carpets before they become totally saturated with soil.

Please call SERVPRO of Oak Park- River Forest (708) 483-8636 to schedule an estimate.

What To Expect After You Call Us

8/21/2020 (Permalink)

Three SERVPRO trucks. Let SERVPRO of Oak Park-River Forest help you after a disaster.

Fast Response Time

When something has been damaged by fire, water, or mold, quick action and response is what is going to make a huge difference in the restoration. SERVPRO is open 24/7 and you can expect someone to contact you back within an hour or two about the emergency. Once we collect the necessary information, we can move ahead to scheduling a team member come out to the site.

On Site Arrival and Inspection

After the initial contact, our team could be on site within four hours to survey the type and extent of the damage. The crew member will inspect the home or building and create an estimate for the best course of action moving forward. You will receive a verbal briefing so that you are aware and understand what the next steps in the mitigation process are.

Moving Forward

When you choose use to do your restoration project, our offices will be in contact to schedule the start of the job. We like to start as quick as possible to prevent further damage, but we understand you have a busy life so we try our best to work with your schedule. We will also work with you and your insurance company throughout the entire process.

Clean Ups After Tragedy With Care

8/20/2020 (Permalink)

Crew in personal protection equipment Don't let a biohazard clean up overwhelm you.

When tragedy happens, such as a crime, not many people think about what comes after except those who are left with the mess. When a crime or other event causes a biohazard situation, you need specially trained professionals to come do the necessary job cleanup. We offer the following services at SERVPRO of Oak Park- River Forest:

  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Biohazard cleanups can include vomit, blood, or other bodily fluids. It can also be animal waste, used needles, or other anatomical waste. In order to dispose of biohazard material properly, one needs training on how to handle the waste to make sure it does not harm others. Medical professionals are trained on how to dispose and handle needle and hazardous materials. So is our crew. They wear personal protective equipment (PPE) throughout the entire job and comply with all laws on how to deal with the hazardous materials.

Our team understands that biohazard situation not only require great care for safety but they also usually require extreme sensitivity. You never know what event occurred that created the need for this type of clean up so it is important to treat each job and customer with compassion and kindness. If you are in need of any sort of biohazard cleanup, call SERVPRO of Oak Park-River Forest at (708) 483-8636.

SERVPRO of Oak Park-River Forest is IICRC Certified

1/24/2019 (Permalink)

IICRC logo SERVPRO of Oak Park-River Forest is an IICRC Certified Firm

SERVPRO of Oak Park-River Forest is an IICRC firm.  The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies.  IICRC Certified Firms have the right to display the IICRC Certified Logo.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation.  These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors and public health professionals.

Every five years, the standards are reviewed and updated.  The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Oak Park-River Forest

SERVPRO of Oak Park-River Forest specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event.  Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm.  We believe in continuous training: from initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

It is important to use an IICRC certified company for all your mitigation needs.