Why SERVPRO Is a Better Restoration System

2/1/2021 (Permalink)

Call SERVPRO of Oak Park-River Forest at 708-483-8636 with any of your mitigation needs.

SERVPRO understands our responsibility to our customers and their insurance professionals.  SERVPRO of Oak Park-River Forest blends customer service and accountability with proven methods of mitigating damage after water and fire losses.  We do our best to help you customer make it, "Like it never even happened."

Reduce Adjusting Expenses and Improve Prioritization

No need to waste time chasing information on your claim. We identify and prioritize mitigation claims.  We contact the customer and insurance company to get claim approval.  We work with the customer until the insurance claim is closed.

Reduce Claims Loss Expense

Mitigation requires quick action.  The faster our team can arrive on-site to perform water and smoke damage, the better the results.  Within one hour of notice our office will contact the owner.  Within four hours, our team will be on site scoping the loss. An by eight hours, we will have contacted your insurance company for approval to start work.

Exceed Customer Expectations

Customers are naturally distressed why they experience a mitigation loss. Our response time helps reduce this distress.  Our hope is to get the job done quickly and help customers regain control of their lives.

Utilizing Electronics Commerce

SERVPRO created many programs that give our franchise 24-hour access to electronic claim filing.  Digital photographs document the loss and restoration process.  Insurances quickly receive detailed estimates and reports.

Limiting Mold Growth

Controlling moisture is the key to eliminating mold growth.  A prompt response and thorough clean-up and drying prevents the limit of possible mold growth.

IICRC Certifications

SERVPRO of Oak Park-River Forest is an IICRC approved company.  Our technicians take classes in Water Damage Restoration, Carpet Cleaning, Fire and Smoke Damage Restoration and Applied Structural Drying.